Kyle Thompson was outstanding. I took my wife to the dealership to test drive a BMW, which she’s been wanting for a while. Within an hour he was able to get her attached to the Mazda CX9. I’m not sure how he did, but he deserves alot of recognition. My wife isn’t that easy to please and he did it within a blink of an eye. Thanks again Kyle!

Mike Hamilton was our salesman. He was knowledgeable, courteous, and very friendly. We had a GREAT buying experience. He even lead us to the easiest path home. Keep up the great work Rich Morton Mazda.

jason and ryan helped me get into my new car. It was quick and easy

Absolutely the best experience I’ve had at a dealership and I have bought a lot of cars over the years. I have to admit I dreaded buying a new car and shopping around but this dealership - salesman (Shan) and finance department (Lenny) were very friendly and knowledgeable; as well as not pushy which made this transaction that much easier. I’m very satisfied with my new car and the purchase price I received. I will definitely return when it’s time for a new vehicle. Thanks for making my experience and dealership stigma a happy one!!

This is my third car I’ve purchased from Rich Morton Mazda and each time Shan Marfani made sure I had the perfect car for me and made it so easy and simple I wouldn’t go anywhere else!

I had a great experience buying my 2015 300S Chrysler. The sale woman were awesome and the manager truly worked with me in bring down the price of the car. Bravo Zulu to the saleswoman, very professional and stand behind their words. Out of 1 to 10, I give a overall 10…! 👏

Everyone was welcoming and friendly as soon as I walked in to the building. I got there at 7pm. I walked in and asked to take a look at a 2018 Pacifica and immediately Shan Marfani went to get the keys and moved the car over to the front doors. I also ask if it was possible if I can take a test drive due to it being kinda late but with no hesitation Shan had went to get a tag and next thing you know he gave the keys and said “Enjoy.” I pulled back in at 7:15 and me and the wife loved the car. We had seen two prior pacificas but we just didn’t have the “feeling” of it being the one until this one. The first one was at Carmax in White Marsh which was a 2018 lower trim but more expensive with super low miles which was nice but the center drop down DVD player wasn’t operating, the second was a 2020 limited in Brooklyn, NY and that one had missing uconnect headphones, no vacuum hose for the stow and vac, no second spare key, a small tear in the headliner, overall not the best feeling when I sat in it. Not to mention the dealership tried to tack on extended warranty and wouldn’t sell the car unless it is bought. Anyways I’m steering away from my main experience. Once we parked I told Shan we liked it and let’s see how the finance works so we began the paperwork. The dealership itself is definitely family friendly, as there is a kid play area designated for them and the awesome muscle/classic cars for sale was a great place for someone who is into cars just to look at. The kids were occupied as we were waiting for the return of lenders. Shan came back and said I had a few lenders but would try to find the best rate. Now my rate was okay, but right before we signed the paperwork. Tom (I think he was the GM) came over and we had a realistic conversation, agreed to the price shook hands and next thing you know he was able to secure even a lower rate than my initial approval of 1% less than that approved rate right before heading over to Ginger to finish the paperwork. I was out the door of the dealership by 8:50 pm and had a photo taken of us with the car at 9pm. Overall the process was so fast and easy with no complaints. I never felt intimidated or pressured to buy GAP insurance or extended warranty or anything like that from this group. I highly recommend coming here to look at your cars. The price point is fair here so you won’t get a “great deal” or “overpriced deal” it’s just price right which I had no problem paying because the condition of this Pacifica was immaculate. Overall me, the wife and the kids love it. It wouldn’t have happened either if I didn’t shop around and see the prior two Pacificas to know that this was the better one in the better condition with all the little things like unconnect headset, second key fob, dvd remote. (Which was what I was looking for in this car since it is supposed to come with it). Thanks again for reading, I hope you will have the same experience as us. Thanks to Shan, Tom, and Ginger for making the process easy!

Richard Wade was an excellent salesman! Even though I told him I was not sure that I was ready to buy a car, he patiently explained the car’s features and answered all of my questions without making me feel pressured. He noticed a scratch that I had not seen, and had it repaired. When we were going through the settings, he made sure that I knew which ones were most important for me and set them up. Richard knows the car and how to make sure the car is right for the customer! Great experience!

Brianna Jacob’s & Emad Khanlarbig we’re wonderful! They went over and beyond to get me the color and options I wanted on my new CX 5. I’m more than happy and I highly recommend them and Rich Morton Mazda!!

Had the BEST experience at Rich Morton Mazda..thanks to Emad New car manager he went over and above getting me financed through Mazda never thought I would be able to get 3.99. Then my salesman Rich Wade was excellent to deal with. He got me the exact car that I wanted plus once the car came in he came in on his day off to deliver my CX5 and go over Everything about my car. Thanks to the Rich Morton team. Nice job!!!!

Richard Wade is a awesome salesperson . Got me my car and the process was nothing but smooth. I recommend Salesman Richard Wade

The cars I browsed all looked great! I’ve been looking for some time but I’m still on the fence. Through my browse at the dealership everyone was very nice and accommodating. I’ll be coming back to buy a car soon!

Mike Hamilton was extremely helpful. Would recommend him to all of my friends. Loved the information and the space to make a decision without permission

Employees were polite and courteous. Always take my Mazda there For any maintenance that it needs. Never have had any problems with the service.

Completed the work as requested ahead of expectations. The service department alerted me to fact that my breaks will need to be addressed at the next service interval. They are honest and do not seek to add on extra unnecessary work.

The overall feel of the physical dealership was very airy and comfortable. The sales staff and support staff were knowledgeable and welcoming.

It's always a pleasure to bring my car to Rich Morton. Everyone is so friendly and cannot say enough about the lounge. I know when I bring my car to Rich Morton for service. It will be taken care of by experts.

My sales person was great. Friendly outgoing and very knowledgeable. Drew he was the best. If I come back to Mazda I will ask for Drew.

Everyone was kind and helpful, I’m person and on the phone. Great demonstration on how things work in the car and help connecting out phones.

George greeted me with a smile and handshake at 5:30am. He took the time to walk the entire vehicle with me as he explained what the tech would be taking care of. Class act. I explained I had a meeting in Baltimore at 2pm and that I needed to pick the vehicle up at 1pm. I received a call from Keith at 12:30pm explains my vehicle was ready. Perfect!

Everyone is very helpful and friendly, they’re honest about what my vehicle does, and most importantly, does NOT need. Waiting area is top notch!

Staff is friendly and thorough, the service on my car is excellent and the cost is reasonable. My experience has always been great.

Service was fast and efficient. I also needed new wiper blades which I keep forgetting. The service department noticed and informed me so I could approve the work. Thanks, I needed the reminder!

The salesman was awesome I bought many cars over my lifetime I actually never met Shan but he did an amazing job

Mike Hamilton took the time to educate us on many aspects of new vs used and all the options. He answered all questions and then gave me time to make a decision without pressure.